Returns and Cancellations
Did you purchase a product online and would like to return it?
NO PROBLEM!
If you have a Blondesister account, you can complete the return process directly from the “ORDERS” section:
Select the order
Select the item
Please specify the reason for the return
Add a note if you'd like
Submit a return request
If you don't have an account, you can contact us directly at +39 3314074281 or at info@blondesister.com
Please let our customer service team know within 14 days of receiving your package!
You have 14 days, starting from the date of delivery of your order, to cancel the purchase contract for the products. If you do not exercise your right to cancel within the 14-day period mentioned above, the order is considered final and no refund will be issued. We accept returns only if the product has not been opened and/or used. The refund will be processed once we have received the product and verified that it meets the conditions mentioned above (unopened and/or unused). The only costs the consumer is responsible for when exercising the right of withdrawal are the direct costs of returning the item.